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  • Christiaan B

    POCATELLO, ID | 2023 GMC Acadia
    Confirmed Service Review
    July 31, 2025
    The service provided was a simple oil change and tire rotation and filter inspection. I was advised the cabin filter ought to be replaced. Cost around $70. I declined. That is an outrageous price. The mechanic has already removed the old filter and has to put it back in so there should be no addn labor charge. Hard for me to believe the filter can cost that much. And then as I leave the dealership, the screw for the filter cover is lying on the passenger seat. Did get a nice car wash.

    Response from HIRNING BUICK GMC

    August 3, 2025
    Christiaan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 720-9580 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • Brian T

    ROBERTS, ID | 2024 GMC Sierra 1500
    Confirmed Sales Review
    May 20, 2025
    purchased truck

    Response from HIRNING BUICK GMC

    May 21, 2025
    Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

  • Shawn K

    CALDWELL, ID | 2025 GMC Sierra 3500 HD
    Confirmed Sales Review
    May 16, 2025
    Jeremy was an excellent salesman.

    Response from HIRNING BUICK GMC

    May 18, 2025
    Shawn, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

  • Alfred H

    CHUBBUCK, ID | 2024 GMC Sierra 3500 HD
    Confirmed Service Review
    May 15, 2025
    Chris is great!!

    Response from HIRNING BUICK GMC

    May 16, 2025
    Alfred, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

  • Randy N

    POCATELLO, ID | 2020 Buick Regal
    Confirmed Service Review
    May 7, 2025
    Service at Hirnings is always a pleasant experience. First class professionals all the way around.

    Response from HIRNING BUICK GMC

    May 8, 2025
    Randy, thank you for your kind words and this wonderful review! We hope you have a great day!

  • Richard K

    CHUBBUCK, ID | 2021 Buick Enclave
    Confirmed Service Review
    April 2, 2025
    I couldn’t be happier great experience. Thanks

    Response from HIRNING BUICK GMC

    April 4, 2025
    We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

  • Richard K

    CHUBBUCK, ID | 2025 GMC Sierra 1500
    Confirmed Sales Review
    March 20, 2025
    Great buying experience. Thanks

    Response from HIRNING BUICK GMC

    March 21, 2025
    Richard, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

  • Robert A

    CHUBBUCK, ID | 2021 Chevrolet Malibu
    Confirmed Service Review
    December 25, 2024
    Everyone is always friendly and very welcoming. I also like that they take the time to explain what and why something is truly need when getting your vehicle serviced.

    Response from HIRNING BUICK GMC

    December 25, 2024
    Robert, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

  • Christiaan B

    POCATELLO, ID | 2023 GMC Acadia
    Confirmed Service Review
    November 5, 2024
    The oil change and tire rotation was completed very quickly. Didn’t give the highest rating because I think the tires were inflated to incorrect pressure. They were inflated to 32#. I believe they should be 35#.

    Response from HIRNING BUICK GMC

    November 6, 2024
    We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 720-9580 when you have a chance. Thank you, and we look forward to hearing from you.

  • Christopher S

    ARCO, ID | 2024 GMC 1500 Sierra
    Confirmed Service Review
    October 30, 2024
    Always friendly and great service

    Response from HIRNING BUICK GMC

    October 31, 2024
    Christopher, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!